Frequently Asked Questions

Everything you need to know about your cricket gear and orders.

Do you offer bat knocking-in services?

Yes, we offer a professional knocking-in service for all new cricket bats. This includes oiling, hand-knocking, and adding a protective face sheet to ensure your bat is match-ready.

How long does international shipping take?

International orders typically arrive within 5-10 business days. We partner with global couriers to ensure your equipment reaches you safely, regardless of your location.

Can I return a customized team jersey?

Items that have been personalized with custom names, numbers, or club logos cannot be returned unless there is a manufacturing defect.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

How do I choose the correct bat size?

We provide a comprehensive size guide on our website based on the player's height. Generally, a 'Short Handle' is standard for adults, while junior sizes range from 0 to Harrow.

Is my equipment covered by a warranty?

All cricket bats and protective gear come with a standard manufacturer's warranty against structural defects. Please note that normal wear and tear or damage from 'toe strikes' is not covered.